Support
We're here to help you with any questions or issues
Contact Us
Need help? Have questions? We'd love to hear from you!
Email: support@rose-of-sharon.org
Response Time: Within 24-48 hours
Frequently Asked Questions
How do I create an account?
Download the Rose of Sharon app from the App Store or Google Play Store. Tap "Sign Up" and follow the registration process. You'll need to verify your email address to complete registration.
How do I reset my password?
On the login screen, tap "Forgot Password?" Enter your email address, and we'll send you a 6-digit code to reset your password.
How do I delete my account?
Go to Settings → Delete Account. You'll need to confirm your decision. Your account will be scheduled for deletion in 30 days, and you can cancel anytime during this period.
How do I submit a prayer request?
Navigate to the Prayer Wall section in the app. Tap the "+" button to create a new prayer request. You can choose to make it public or private.
How do I find a church near me?
Go to the Connect tab and use the "Find Church" feature. Allow location access to see churches near you, or search by city/address.
How do I join a community?
Browse communities in the Communities tab. Tap on any community to view details, then tap "Join" to become a member.
Can I share my testimony?
Yes! Go to the Testimonies section and tap "Share Your Testimony." Write your story and submit it to encourage others in their faith journey.
How do I become a creator?
Navigate to the Articles section and tap "Become a Creator." Fill out the application form explaining why you'd like to create content. Our team will review your application.
Is my data secure?
Yes! We use industry-standard encryption to protect your data. Read our Privacy Policy for more details.
How do I report inappropriate content?
Tap the three dots menu on any post, comment, or content and select "Report." Our moderation team will review it promptly.
Technical Issues
If you're experiencing technical problems:
- Make sure you have the latest version of the app
- Try logging out and logging back in
- Clear the app cache in your device settings
- Restart your device
- Check your internet connection
If issues persist, contact us at support@rose-of-sharon.org with details about the problem.
Feature Requests
Have an idea for a new feature? We'd love to hear it! Send your suggestions to support@rose-of-sharon.org with "Feature Request" in the subject line.
Community Guidelines
Rose of Sharon is a faith-based community. Please be respectful, encouraging, and Christ-like in all interactions. Content that violates our Terms of Service will be removed.